Security system questions, answered.
Straight answers on commercial cameras, alarms, access control and monitoring.

What is the difference between IP and analog security cameras?
IP cameras send digital video over network cable and can usually be powered by the same cable (PoE). Analog HD cameras (such as HDCVI, HDTVI or AHD) send video over coaxial cable and need separate power. IP systems generally offer higher resolutions and easier remote access; analog HD can be a cost-effective way to upgrade an existing coaxial installation.
What does PoE mean and why does it matter?
Power over Ethernet delivers both data and electrical power through one network cable. It simplifies installation, keeps cabling tidy and lets one backup power supply keep every camera running through a short outage. Standard Ethernet runs are limited to about 100 metres (328 feet).
How long should security footage be kept?
There is no single answer. Many businesses keep 30 days or more, and some have policies or insurance requirements. The longer you keep it, the more storage you need. Privacy rules may apply to how video of people is collected, kept and disposed of, so it is worth getting advice for your situation.
Can I view my cameras from my phone?
Yes. Modern recorders and cameras support secure remote viewing through a mobile app. We set this up and test it before the job is finished.
Should I choose a wired or wireless alarm system?
Wired sensors suit new construction and larger buildings. Wireless sensors are quicker to install in finished homes and easy to expand. Many systems combine both, and cellular communicators keep monitoring working if the phone line or internet is down.
How does card access control work?
Each person gets a credential, such as a card, fob or code. A reader at the door sends it to a controller, which checks permissions and schedules and releases the lock. Every event is logged, and a lost card is simply deactivated, so there is no need to re-key the locks.
Which brands do you install?
We install and support Hikvision, Dahua, Axis, Speco and GeoVision cameras; Kantech, CDVI, Keyscan and Dormakaba access control; DSC, Honeywell, Paradox and IQ by Johnson Controls (formerly Qolsys) alarms; and Control4, Google Smart Home and Samsung SmartThings automation.
Do you offer license plate recognition or facial recognition?
Yes. License plate recognition (LPR) is available for gates, lots and yards, and logs or flags vehicles as they arrive and leave. Facial recognition is available mainly as an access-control credential for staff-only doors. Facial recognition involves extra privacy obligations, so we review the right approach for your site before installing it.
Is the consultation free?
Consultations are free across the GTA. For projects beyond the GTA, a site visit may carry a charge, which we confirm before we book it. Call 647-895-1815 (answered 24/7) to arrange one.
Where do you work and how do I get a quote?
We are based in Newmarket, Ontario and serve the Greater Toronto Area. Call 647-895-1815 (answered 24/7) or toll-free 888-963-5633, or use the contact page for a consultation.
How much does security camera installation cost?
It depends on the number of cameras, the type and resolution, how hard the cables are to run, the recorder and storage you need, and whether you want remote viewing. We quote after a site visit so the price reflects your property. Our cost guide explains each factor.
Do security cameras need Wi-Fi?
Not necessarily. Wired PoE cameras use network cable for power and video and keep recording locally even if the internet is down. You only need internet to view cameras from your phone when you are away. See do security cameras need Wi-Fi.
Is alarm monitoring worth it?
Monitoring means a central station responds to alarm signals even when you cannot check your phone. Our alarm monitoring is provided through API Alarm. It adds value if you travel, run a business or want professional dispatch. Self-monitored systems alert only you. Read alarm cost and monitoring.
How much does an access control system cost per door?
The price per door depends on the reader, the lock type, the door and frame, the cable run, the software and any fire alarm release. We look at every door before quoting. See access control cost per door.
Are security cameras legal in Ontario?
Cameras on your own property to protect it are common, but avoid areas where people expect privacy, be careful with audio, and businesses should follow privacy rules and post signage. This is general information, not legal advice. See privacy basics.
What does smart home installation involve and cost?
Cost depends on how many systems you want to control, whether the home is pre-wired, the platform and the programming. See smart home installation planning.
DIY or professional security installation?
DIY suits a single door or a rental. Professional design suits several cameras, businesses and integrated systems. See DIY vs professional installation.
Talk to a real person, any hour.
Tell us about your property and we will recommend a system that fits. Free consultations in the GTA, no pressure. Beyond the GTA a site visit may carry a charge, which we confirm first.
Toll-free: 888-963-5633